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1

How to influence consumer mindset: A perspective from service recovery

Harun, Ahasan, Rokonuzzaman, Md, Prybutok, Gayle, Prybutok, Victor R.

Journal:

Journal of Retailing and Consumer Services

Year:

2018

Language:

english

File:

PDF, 742 KB

english, 2018

2

Ninety to Nothing: A PDSA Quality Improvement Project

Prybutok, Gayle Linda, Callanan, Ian

Journal:

International Journal of Health Care Quality Assurance

Year:

2018

Language:

english

File:

PDF, 456 KB

english, 2018

3

Determinants of banking consumers’ engagement in post service failure positive word-of-mouth

Harun, Ahasan, Rokonuzzaman, Md, Prybutok, Gayle, Prybutok, Victor R.

Journal:

International Journal of Bank Marketing

Year:

2019

Language:

english

File:

PDF, 431 KB

english, 2019

4

An Integrated Structural Equation Model of eHealth Behavioral Intention

Prybutok, Gayle, Ta, Anh Viet, Liu, Xiaotong, Prybutok, Victor

Journal:

International Journal of Healthcare Information Systems and Informatics

Year:

2020

Language:

english

File:

PDF, 726 KB

english, 2020

5

Determinants of Trust in Health Information Technology: An Empirical Investigation in the Context of an Online Clinic Appointment System

Xie, Heng, Prybutok, Gayle, Peng, Xianghui, Prybutok, Victor

Journal:

International Journal of Human-Computer Interaction

Year:

2020

Language:

english

File:

PDF, 1.61 MB

english, 2020

6

Influencing perception of justice to leverage behavioral outcome: A perspective from restaurant service failure setting

Harun, Ahasan, Rokonuzzaman, Md, Prybutok, Gayle, Prybutok, Victor R.

Journal:

Quality Management Journal

Year:

2018

File:

PDF, 1.69 MB

2018

7

Do the millennials in the USA care about the fast food industry’s involvement in corporate social responsibility?

Harun, Ahasan, Prybutok, Gayle, Prybutok, Victor

Journal:

Young Consumers Insight and Ideas for Responsible Marketers

Year:

2018

Language:

english

File:

PDF, 285 KB

english, 2018

8

A higher education student service quality and satisfaction model

Senn, William D., Boonme, Kittipong, Prybutok, Gayle, Prybutok, Victor R.

Journal:

International Journal of Services and Standards

Year:

2019

File:

PDF, 293 KB

2019

9

eHealth marketing to millennials: a view through a systemigram

Prybutok, Gayle, Harun, Ahasan, Prybutok, Victor

Journal:

International Journal of Electronic Healthcare

Year:

2017

File:

PDF, 1.48 MB

2017

10

An analysis of a closed COPD online health community: identifying information needs and credibility of sources

Boyce, LeAnn, Prybutok, Gayle

Journal:

International Journal of Electronic Healthcare

Year:

2019

File:

PDF, 786 KB

2019

11

A Content Relevance Model for Social Media Health Information

PRYBUTOK, GAYLE LINDA, KOH, CHANG, PRYBUTOK, VICTOR R.

Journal:

CIN Computers Informatics Nursing

Year:

2014

Language:

english

File:

PDF, 282 KB

english, 2014

12

Quantitative comparisons of urgent care service providers

Qin, Hong, Prybutok, Gayle L., Prybutok, Victor R., Wang, Bin

Journal:

International Journal of Health Care Quality Assurance

Year:

2015

Language:

english

File:

PDF, 229 KB

english, 2015

13

Quantitative comparison of measurements of urgent care service quality

Qin, Hong, Prybutok, Victor, Prybutok, Gayle

Journal:

Health Marketing Quarterly

Year:

2016

Language:

english

File:

PDF, 756 KB

english, 2016

14

An analysis of randomised controlled trials that utilise internet based smoking reduction/cessation programs

Prybutok, Gayle

Journal:

International Journal of Electronic Healthcare

Year:

2015

Language:

english

File:

PDF, 360 KB

english, 2015

15

Social Media

PRYBUTOK, GAYLE, RYAN, SHERRY

Journal:

CIN Computers Informatics Nursing

Year:

2015

Language:

english

File:

PDF, 227 KB

english, 2015

16

[ACM Press the 18th Annual International Conference - Staten Island, NY, USA (2017.06.07-2017.06.09)] Proceedings of the 18th Annual International Conference on Digital Government Research - dg.o '17 - Investigating trust in information and impression management of students on Facebook

Gadgil, Guruprasad, Prybutok, Victor, Prybutok, Gayle, Peak, Daniel

Year:

2017

Language:

english

File:

PDF, 1.23 MB

english, 2017

17

Influencing perception of justice to leverage behavioral outcome: A perspective from restaurant service failure setting

Harun, Ahasan, Rokonuzzaman, Md, Prybutok, Gayle, Prybutok, Victor R.

Journal:

Quality Management Journal

Year:

2018

Language:

english

File:

PDF, 1.69 MB

english, 2018

18

Qualitative investigation of the role of quality in online community support for people living with HIV and AIDS

Gadgil, Guruprasad, Prybutok, Gayle, Prybutok, Victor

Journal:

Quality Management Journal

Year:

2018

Language:

english

File:

PDF, 1.71 MB

english, 2018

19

A Quality Mobility Program Reduces Elderly Social Isolation

Sen, Keya, Prybutok, Gayle

Journal:

Activities Adaptation & Aging

Year:

2019

File:

PDF, 1.09 MB

2019

20

An Integrated Structural Equation Model of eHealth Behavioral Intention

Prybutok, Gayle, Ta, Anh Viet, Liu, Xiaotong, Prybutok, Victor

Journal:

International Journal of Healthcare Information Systems and Informatics

Year:

2020

File:

PDF, 726 KB

2020

21

Exploring the service recovery landscape through the lens of a systemigram

Harun, Ahasan, Prybutok, Gayle, Prybutok, Victor R.

Journal:

International Journal of Services and Standards

Year:

2018

File:

PDF, 759 KB

2018

22

Impact of the National Network of Libraries of Medicine, South Central Region, express outreach awards 2011-2013

Prybutok, Gayle, Cleveland, Ana D.

Journal:

International Journal of Services and Standards

Year:

2016

File:

PDF, 299 KB

2016

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